Privacy Policy

PlainDoc (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our AI-powered employment contract analysis service, in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).

1. Information We Collect

Contract text: When you upload a PDF or take a photo of your employment contract, we extract and process the text to generate an analysis. This text may contain personal information such as your name, employer name, salary, and employment terms.

Account information: When you sign in, our authentication provider (Clerk) collects your email address and basic profile information.

Payment information: When you purchase credit packs, our payment processor (PayMongo) handles your payment details. We do not store your credit card or payment account information.

Analysis results: After each analysis, the AI-generated results (summary, risk score, risk flags, and recommendations) are saved to your account so you can view them later from your dashboard. The original contract text is not stored — only the analysis output.

Usage data: We track your credit balance and analysis count using Upstash Redis.

2. How We Use Your Information

• To analyze your employment contract using AI (Anthropic's Claude)
• To authenticate your account and manage your session
• To process payments and track your credit balance
• To enforce rate limits and prevent abuse

3. How We Store Your Data

Your original contract is never stored. The uploaded document is processed entirely in memory and immediately discarded after the AI generates the analysis. We do not save, cache, or log your contract text.

Analysis results are stored in your account. The AI-generated analysis (summary, risk flags, recommendations) is saved to MongoDB so you can revisit it from your dashboard. You can delete any or all saved analyses at any time.

Your documents are never used to train AI models. We use Anthropic's Claude API, which does not train on API inputs.

Account information is managed by Clerk and subject to their privacy policy. Payment information is managed by PayMongo and subject to their privacy policy. Credit balances and rate-limiting data are stored in Upstash Redis with automatic expiration.

4. Who We Share Your Data With

We share data only with the following third-party services, strictly for the purposes described above:

• Anthropic — Receives your contract text for AI analysis (not retained by Anthropic for training)
• Clerk — Manages authentication and user accounts
• PayMongo — Processes payments for credit packs
• MongoDB Atlas — Stores analysis results (AI-generated output, not original contracts)
• Upstash — Stores credit balances and rate-limiting data
• Vercel — Hosts the application infrastructure

We do not sell, rent, or share your personal information with any other third parties.

5. Your Rights Under RA 10173

As a data subject under the Philippine Data Privacy Act, you have the right to:

• Access — Request a copy of your personal data we process
• Correction — Request correction of inaccurate personal data
• Erasure — Request deletion of your personal data
• Object — Object to the processing of your personal data
• Portability — Request your data in a structured, machine-readable format

To exercise any of these rights, contact us at the email address below.

6. Cookies and Tracking

We use essential cookies for authentication (managed by Clerk) and theme preferences (stored in localStorage). We do not use advertising cookies or third-party tracking tools.

7. Children's Privacy

PlainDoc is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised “Last updated” date.

9. Contact Us

For privacy-related questions, data subject requests, or concerns:

Email: privacy@plaindoc.app